How we keep your outreach clean

TCPA & consent

Every homeowner in a Sherllock campaign submits their information through a form that carries clear prior express written consent language naming the type of outreach (calls and SMS, including via automated technology) they're agreeing to. For each lead we retain a consent record: the opt-in timestamp, the exact form URL, the IP address, and the consent language shown at the time. These artifacts are available to your agency on request, per lead.

Do-Not-Call & litigator scrubbing

Before any outreach, phone numbers are scrubbed against the National Do-Not-Call Registry and against commercially available known-litigator and serial-plaintiff lists. Numbers that flag are suppressed, not dialed. We honor opt-out requests immediately and propagate them across campaigns.

Calling practices

• US-based setters, calling within permitted local hours for the homeowner's time zone.
• Caller ID registered and branded; no spoofing.
• Call recordings retained for quality and dispute resolution where state law permits, with disclosure.
• Frequency caps per lead to avoid harassment-pattern dialing.

Data handling

Homeowner data is transmitted to your agency over encrypted connections (HTTPS / TLS) and, where you use our API or webhook delivery, authenticated per client. We don't resell lead data, and exclusive leads are delivered to a single agency. You are the controller of the data once delivered; handle it under your own privacy program and state law (including CCPA/CPRA and similar where applicable).

Privacy summary

Sherllock collects business-contact information from agency prospects (via forms on this site) to respond to inquiries and provide services, and homeowner-contact information (via campaign forms) to deliver leads and book appointments for client agencies. We do not sell personal information. We retain records as needed for service delivery, dispute resolution and legal compliance. To ask what we hold about you, or to request deletion, email privacy@sherllock.io. A full privacy policy is provided to clients at contracting and will be published here before public launch.

Terms summary

Services are month-to-month after onboarding, cancellable with 15 days' notice (the performance-hybrid plan carries a 3-month minimum). We bill leads and per-appointment fees weekly and dedicated seats monthly in advance. Replacement policy: bad-contact leads are credited and no-show or misqualified appointments are reworked or replaced at no charge, per the criteria agreed at onboarding. Sherllock is not an insurance agency and provides no insurance advice. Figures on this website — market ranges and modelled "bottom line" examples — are illustrative and not a guarantee of price, volume or results. Full terms of service are provided at contracting and will be published here before public launch.

This page is an overview, not legal advice, and does not create a contract. Questions: compliance@sherllock.io.